At minimalRX, your satisfaction is our number one priority. We take pride in the quality of our skincare solutions and have taken the utmost care in selecting our trusted retail partners to ensure a seamless shopping experience for you.

If you find yourself unsatisfied with a product purchased, the return will be managed by the retailer from which the product was purchased. Each of our trusted partners has their own comprehensive return and refund policies in place to protect your interests.

Before making a purchase, we strongly advise reviewing the return and refund policies of the chosen retailer. These policies will provide detailed instructions on how to return an item, the conditions for returning, and information regarding the refund process.

Please understand that minimalRX is unable to process returns, refunds, or exchanges for products purchased through our retail partners. All such requests must be made directly with the respective retailer, in accordance with their policies.

If you have purchased a product from one of our authorized retailers and are having difficulty navigating their return policy, or if you are facing other issues related to your purchase, please feel free to contact us. We are here to assist you.

Although we cannot directly intervene, we will do our best to support and guide you through the process. We thank you for your understanding and assure you of our commitment to your satisfaction.

For your convenience, we have listed the return and refund policies of our trusted retailers below:

1. Amazon
2. Aliexpress

…and so forth.

Remember, our customer service team is always ready to help you should you have any questions or concerns. Thank you for choosing minimalRX.